Georgia Government Contractors > SHIVER, ALAN K
SHIVER, ALAN KLilburn, Georgia
(678) 924-9131
623 Ives Way
Lilburn, GA 30047-2794
Fax:678-924-1960
Products & Services
Provide Service Desk/Help Desk software and professional services for Help Desk/Call Centers. Implement, customize, integrate, train and support Magic Service Desk and Magic Help Desk IQ software using ITIL standards
10+ years experience as a Help Desk/Call Center manager for the Federal Government
Keywords
- Help Desk Software
- Service Desk
- Contact Center
- Call Center
- Asset Management
- Incident Management
- Problem Management
- Call Tracking
- Cm
- Change Management
- Service
- Level Agreement
- Sla
- Itil
- Itsm
- Work Orders
- Inventory Management
- Magic Service Des
NAICS Code(s)
- 541511
- Custom Computer Programming Services
Contracts
| Name: | DESC-DLA |
|---|---|
| Contract: | SP0600-04-r-0007 |
| Start: | 10/01/2003 |
| End: | 09/30/2005 |
| Value: | 7,000000 |
| Contact: | Lori Bovee |
| Phone: | 703-767-9669 |
| Name: | DESC-DLA |
|---|---|
| Contract: | SP0600-04-R-9007 |
| Start: | 10/01/2003 |
| End: | 09/30/2005 |
| Value: | 7,000000 |
| Contact: | Hank Carpenter |
| Phone: | 703-837-9202 |
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Company Information
- Company Name:
- SHIVER, ALAN K
- Address:
- 623 Ives Way
- City:
- Lilburn
- State:
- Georgia
- Zip Code:
- 30047-2794
- Phone:
- 678-924-9131
- Fax:
- 678-924-1960
- Contact Person:
- ALAN KENT SHIVER
- Contact Title:
- CEO
- Legal Structure:
- Sole Proprietorship
- Year Established:
- 2003
- Business Type:
- Manufacturing (10 %)
- Service (90 %)
- Ownership:
- Black American
- Veteran