The purpose of this electronic Request for Quote (eRFQ) is to establish a State Entity contract with a single or multiple qualified Offeror(s) who will provide bi-yearly maintenance and a service contract for multiple Customer Service Centers throughout the State for the Department of Driver Services.

The full list of specifications is in the general comment/attachment section of this bid.
All required documents MUST BE RETURNED as an attachment with the bid package in order to be considered as a responsive bid.

Award shall be made to the Lowest Responsive and Responsible Bidder meeting specifications.

Please read the eRFQ Instructions for help in navigating through the system, preparing your bid, and downloading and uploading attachments.

Questions regarding the registration process or navigating through the system can be directed to the Help Desk at procurementhelp@doas.ga.gov or by calling 404-657-6000.

It is the bidder's responsibility to review this eRFQ on a regular basis during the solicitation period for answers to related questions submitted and for any addenda that may be posted.

From the issue date of the Event document and until a Vendor is selected and the selection is made public, vendors are not allowed to communicate for any reason with any State staff except through the Issuing Officer named in the Event document, or as provided for in existing contracts. For violation of this provision, the State may reject any bid/proposal of the offending bidder/offeror or initiate suspension/debarment proceeding with respect to the offending supplier or bidder/offeror.

All other questions concerning this eRFQ must be submitted in writing via e-mail to Lisa Gunthorp at lisa.gunthorp@dds.ga.gov.   No questions other than written will be accepted.  No response other than written will be binding upon the State.